Wasatch Auto Group. Two stores, a sales floor, fourteen bays — and seven AI agents running the back office.
The crew, live — sales and service
- 5h agoConciergeDone
Booked after-hours call → Sat 9:00 AM, SSL Bay 2 (HV battery SOH test, 2021 Model 3)
- 6h agoRainmakerDone
Responded to Marketplace lead on the 2022 Mach-E Premium in 81 seconds — battery-health report attached, two test-drive slots offered
- 6h agoQuartermasterDone
Drafted PO-2087: EV tire sets ×4 + thermal coolant ×24 — tires below reorder with 5 alignment jobs booked
- 6h agoAnalystDone
Morning briefing — ARO ▲ 9% on battery work, used-inventory days-to-turn down to 18, Provo bays 78% Friday
- 6h agoRainmakerNeeds human
Buyer asked $2,500 under list on the R1T — handed to Marcus with the thread + SOH report
- 7h agoDiagnosticianDone
P0AA6 (HV isolation) → confirmed coolant heater fault, 91% match (2020 Bolt EUV) — Priya’s bay
- 7h agoQuartermasterNeeds human
CCS1 charge-port assembly at 1 with 2 diagnoses queued — vendor quotes 4-day lead, expedite $96
- 8h agoConciergeDone
Answered charging question (Ioniq 5 DC fast-charge curve) → booked a charge-port diagnosis
Upcoming bays — both stores
- Brielle Sorensen
Trade-in appraisal + SOH · 2020 Tesla Model Y
Fri 6:19 PMconfirmed - McKay Christensen Concierge
Test drive — 2023 Model Y LR · 2021 Hyundai Ioniq 5
Fri 11:19 PMscheduled - Hailey Olsen
Fleet van service (EV) · 2022 Ford Mustang Mach-E
Sat 4:19 AMconfirmed - Dallin Whitaker Concierge
HV battery SOH test + report · 2023 Chevrolet Bolt EUV
Sat 9:19 AMscheduled - Kimball Reese
EV tire set + alignment · 2024 Nissan Leaf
Sat 2:19 PMconfirmed - Wasatch Couriers (fleet) Concierge
Charge-port diagnosis · 2025 Rivian R1T
Sat 7:19 PMscheduled
Every person, every department, every agent — and what the AI knows about each.
Wasatch Auto Group
AI context · Owns a 2-location EV & aftermarket sales + service group (~$6.2M combined). Thinks in units sold, ARO, and battery-work margin. Wants the one number that moved and the decision to make — money and risk first.
AI context · Runs both stores — showroom and service. Lives in bay utilization, days-to-turn on used EV inventory, and the sales board. Wants exceptions only.
AI context · Front counter lead. Owns the phones and the schedule. EV customers ask about battery health constantly — keep SOH reports ready before pickup calls.
AI context · Runs the Provo counter. Wants the estimate queue ranked by approval likelihood; flags fleet EV customers (two delivery fleets on contract).
AI context · xEV master certified, HV safety lead. Wants OEM service data and HV isolation procedures first, every time.
AI context · Battery pack and drive-unit specialist. Wants SOH test history and pack serial provenance before teardown.
AI context · EVs eat tires — she owns alignment, suspension, and ADAS calibration. Wants calibration target specs and tire stock levels.
AI context · Charge-port, onboard-charger, and 12V-system diagnosis. Wants wiring diagrams and confirmed-fix match scores.
AI context · Hybrids + ICE trade-ins reconditioning. Wants the recon checklist per unit and parts staged before the car lands.
AI context · Senior closer; owns anything over $45k and every discount conversation. Wants warm buyers with battery-health report attached — never raw leads.
AI context · Strongest with first-time EV buyers; wants the KBB range, payoff, and SOH report before every appraisal.
AI context · Works delivery fleets converting to EV. Wants TCO comparisons (fuel + maintenance vs lease) ready for every pitch.
AI context · Owns the books across both stores + EV tax-credit paperwork (clean-vehicle credit transfers). Wants daily reconciliation before opening; never auto-pay.
AI context · One-person HR across two stores. Wants EV-cert (xEV) expirations 90 days out, PTO conflicts surfaced with a suggested fix, payroll validated before cutoff.
- ✓ Company P&L & financials
- ✓ Every KPI, all locations
- ✓ Agent autonomy controls
- ✓ All people & payroll context
- ✓ Bay utilization & tech efficiency
- ✓ The schedule & comebacks
- ✓ Parts & reorder approvals
- ✓ Sales pipeline summary
- ✕ Company-level P&L / owner financials
- ✓ Today’s bookings & waitlist
- ✓ Customer calls & callbacks
- ✓ Estimates & approvals
- ✕ Financial statements
- ✕ Other locations’ internals
- ✓ Assigned repair orders
- ✓ Diagnostic search (4 databases)
- ✓ Own efficiency
- ✕ Pricing & margin
- ✕ Financials
- ✕ Other techs’ jobs
- ✓ Own leads & follow-ups
- ✓ Test-drive calendar
- ✓ Inventory & trade-in valuations
- ✕ Service-side financials
- ✕ Other salespeople’s commissions
- ✕ Owner P&L
- ✓ AR/AP & reconciliation
- ✓ Warranty claims & reimbursements
- ✓ Cash-flow alerts
- ✓ Financing paperwork
- ✕ HR records & personnel files
- ✕ Diagnostic internals
- ✓ People records & certifications
- ✓ Schedules & PTO
- ✓ Payroll prep (handoff only)
- ✓ Compliance training status
- ✕ Company financials
- ✕ Customer & vehicle data
Isolation is enforced at the database (row-level security per shop). This matrix defines the within-shop role boundaries the agents and views inherit — an advisor never sees the owner’s P&L.
This is the real platform — the same code our clients run. Want it on your operation?
Self-serve starts at $997/month with all seven agents — no contract, cancel monthly. Or have us install and coach it: Performance Partner at $3,000/month, backed by the 90-Day Performance Guarantee.
Keep your DMS — we run alongside DealerCenter, Frazer, DealerSocket IDMS, Wayne Reaves, and AutoManager on the sales side, and Tekmetric, Shopmonkey, Shop-Ware, AutoLeap, or Mitchell 1 on the service side.