For used-car & franchise dealerships and repair shops
You are buried in busywork you never signed up for.
Auto Advisor drops a 24/7 AI crew onto your sales floor and your service drive, on top of the DMS or shop software you already run. It answers every call, works every lead and every declined repair, and books the work, so your people stop drowning and get back to moving cars and turning bays.
Sits on top of your DMS or shop software. Nothing ripped out.
·
Your data never trains a public model
Nothing rings out
Every call answered, 24/7 and after hours, in a real voice that books the test drive or the bay before the caller tries the next lot.
Nothing slips
Every sales lead and every declined repair followed up on time, automatically, and written back into the DMS or shop software you already run.
Nobody drowns
The busywork runs itself in Off, Approve, or Auto mode. Your people stop chasing the phone and do the work only people can do.
Auto Advisor is an AI operating system for auto repair shops and car dealerships: fifteen specialist agents across eight departments that answer every call, follow up every sales lead and every declined repair, watch your parts, and report your numbers, on top of the shop-management software or DMS you already run. Installed and coached as a consulting engagement, or self-serve with plain, public pricing.
It is handled. Your same team, off the phones and back on the floor, and a lot less stressed. We augment your people. We never replace them.
The same crew that catches the call also follows up the lead, stages the parts, and keeps the score. Four flagship agents lead a fifteen-agent roster across seven departments, installed and coached, or self-serve.
The system, running15 agents · sales + service · illustrative feed on sample data
FRONT DESK✓ DONEBooked after-hours call for Sat 9:00 AM, Bay 2 (check-engine, 2019 F-150)
SALES✓ DONEDrafted a reply to a Marketplace lead on the 2021 4Runner in 81 seconds, ready for your closer to send
PARTS DESK✓ DONETire sets trending below reorder on real usage, PO drafted for approval
One brain runs the whole operation, sales floor to service bays.
Your company as the AI sees it: every person, every department, and the agent assigned to each. Four flagship agents run the Service Drive (Front Desk, Parts Desk, Insights, Diagnostics) inside a roster of fifteen specialist agents across eight departments, spanning sales, books, people, dispatch, documents, and strategy. Each agent runs in the mode you choose: Off, Approve (it proposes, you sign off), or Auto, every action signed, logged, and approval-gated by default.
Whether you run a repair shop, a used-car or aftermarket lot, or a franchise rooftop, it’s the same brain. This isn’t a mockup. The graph on the right mirrors our live demo, a two-location dealership running sales floor and service bays, that you can walk through right now, no login.
Keep your system of record; we run alongside it. Dealer DMS: DealerCenter · Frazer · DealerSocket IDMS · Wayne Reaves · AutoManager. Shop management: Tekmetric · Shopmonkey · Shop-Ware · AutoLeap · Mitchell 1.
Watch · 64 seconds
What your shop feels like, six months in.
Not a feature tour. A day in the life after the operating system is installed. The morning that’s already handled, the calls that booked overnight, the numbers ready on one screen.
The cost of the bottleneck
When the owner is the system, the business can't grow past their attention.
It is the ceiling every growing operation hits: a repair shop, a used-car or aftermarket lot, or a franchise rooftop alike. Every missed after-hours call is a lost RO. Every slow lead reply is a lost sale. Every stockout is a stalled bay. Every night the numbers go un-read. Here is what that actually costs, stated honestly, from public benchmarks. Then we install the fix.
~21%
of service calls go unanswered
The call you miss is the repair order, or the sale, you lose.
Marchex finds up to 21% of automotive service calls go unanswered, and most callers who hit voicemail never call back. The same gap costs the sales floor: most internet leads never get a fast reply, and after 5pm voicemail is a closed door on a service customer and a buyer alike.
Source: Marchex (up to 21% of automotive service calls go unanswered).
1 part
stalls the whole bay
A stalled bay earns nothing while it waits.
When a single part is short, the car sits and the bay idles. The fix is a rush order at a premium, or a comeback appointment. Reactive reordering is the most expensive way to stock a shelf.
Source: Operational mechanics of a stalled bay; no external statistic claimed.
~$586
platform-average repair order
You can't improve the number you never read.
Average Repair Order, technician efficiency, and bay utilization move the shop, yet most owners never have time to build the report. Tekmetric put the average repair order at $585.91 in its 2023 Industry Index, and the figure only helps if you measure against it nightly.
Source: Tekmetric Auto Repair Industry Index, 2023 (average repair order $585.91).
2 tabs
between a tech and the fix
A junior tech's guess is tomorrow's comeback.
The confirmed fix lives across separate platforms like Identifix and Mitchell 1 ProDemand. Separate logins, separate tabs, all while the car waits. When the answer is hard to reach, the shop pays in comebacks.
Source: Identifix Direct-Hit (3M+ technician-confirmed fixes) and Mitchell 1 ProDemand.
The Revenue-Leak Calculator uses these same benchmarks on your volumes.
What we install
Four flagship agents. One autonomous service drive.
Not software you log into alone. A named crew we install and tune for your shop, then coach your team to run. These four flagship agents run the Service Drive; they lead a full roster of fifteen specialist agents across eight departments: sales, finance, people, dispatch, documents, and strategy. Each one removes a place you are currently the bottleneck. Included in every engagement.
Two professional databases. One login, one search, one answer.
Identifix Direct-Hit and Mitchell 1 ProDemand, the two platforms technicians trust most, unified under one AI inside the Diagnostics agent and included in your engagement. Instead of separate subscriptions and tabs while the car waits, your technicians ask once and get the most-confirmed fix with the OEM procedure.
It is the difference between a system of record and a system of action: the entire professional diagnostic canon, in one workflow, on the bay floor, installed and coached, not handed to you cold.
Identifix Direct-HitConfirmed fixes from master technicians.
Every number that moves the shop. Live, and gamified.
The command center we install gives the owner one view of the whole operation, and your consultant reads it with you each month. Cross a benchmark and the shop levels up: honest progress against public KPI targets, not vanity points. Below is a live demo on sample data.
Owner Command CenterPreview · sample data
Level up · Command Operator4/7 milestones
$585
Average Repair Order
target $550
83%
Technician efficiency
target 90%
78%
Bay utilization
target 85%
$7400
Agent-driven revenue
this period (demo)
ARO above $450ARO above $550 (benchmark)80% technician efficiency90% technician efficiency75% bay utilization85% bay utilization$10k agent-driven revenue
Diagnose, install, run. The consulting engagement, in three steps.
01
Diagnose: the Service-Drive Audit
We review how your operation handles after-hours calls, sales leads, parts, reporting, and diagnostics, then map exactly where the operating system recovers time and revenue, on your numbers, in a live demo on sample data. No obligation, no high-pressure pitch.
02
Install: your operating system, stood up
We migrate your existing customer, vehicle, and inventory data, connect your phone, CRM, and, for dealers, your DMS, and stand up the four flagship agents and the wider fifteen-agent roster, configured to your hours, bays, lot, vendors, and policy. Nothing you already run gets ripped out; we sit on top of it. You work with a dedicated consultant, not a help-desk ticket. Most shops and lots are running within two weeks.
03
Run and coach: accountable to your numbers
Front Desk books your after-hours calls, Parts Desk keeps the shelves stocked, Insights briefs you each morning, and Diagnostics puts the unified canon in every tech’s hand, while the wider roster follows up leads, runs the books, and tracks your people. Each month we read the command center with you and tune the system. You run the business, the crew runs the tasks.
Risk reversal
The 90-Day Performance Guarantee
By day 90, three things are true or we keep working at no additional cost until they are: the four flagship agents are live on your shop, your customer, vehicle, and inventory data is migrated, and your team is trained and running the Command Center. Each item is checkable by name, so the guarantee is a measurement, not a mood.
The guarantee protects your time and reputation, not just your invoice. We stay until your service drive runs with confidence.
The four flagship agents booking the bay, stocking the part, briefing the owner, and unifying the diagnostic canon, leading a roster of fifteen specialist agents across eight departments. The operating system we install, in 80 seconds.
The Autonomous Service Drive · 80-second system tour
Questions, answered
The straight answers, before you ask.
No gates, no decoding. Read the full set on the FAQ page.
Auto Advisor is an automotive performance-consulting firm for independent auto repair shops, used-car and aftermarket dealerships, and name-brand franchise dealerships. We diagnose your operation, install an operating system we call the Autonomous Service Drive, four flagship AI agents (Front Desk, Parts Desk, Insights, Diagnostics) plus an Owner Command Center, inside a full roster of fifteen specialist agents across eight departments that runs your sales floor and your service bays, and coach you and your team to run it. The platform is included in the engagement, not sold separately.
Who is Auto Advisor for?
Three kinds of automotive operation, treated as equal audiences: independent auto repair shops, used-car and aftermarket dealerships, and name-brand franchise (new-car) dealerships, sales floor to service bays. It fits general repair shops, European and import specialists, fleet and commercial operations, independent used-car and BHPH lots, and franchise rooftops whose owners want to scale without adding overhead or losing control of the floor. Based in Eagle Mountain, serving the Wasatch Front and statewide.
Do you work with car dealerships, including franchise new-car stores?
Yes, dealerships are a first-class audience, not an afterthought. Used-car and aftermarket lots and name-brand franchise rooftops run the same fifteen-agent crew as a repair shop, with the Sales and Showroom agents on: the Sales agent drafts a first-touch reply for every lead in minutes and proposes test drives, Appraisals puts estimate bands on trade-ins and finds high-equity units to buy, and Inventory drafts listing copy and flags aged units and price-band drift, while the Service Drive runs your fixed-ops side. It sits on top of your dealer DMS and CRM (DealerCenter, Frazer, DealerSocket IDMS, Wayne Reaves, AutoManager), nothing ripped out, so your salespeople sell and your advisors write service instead of operating another dashboard.
Is this software or a consulting engagement?
A consulting engagement. You are hiring an automotive performance consultant, not buying a SaaS login. We assess your operation, repair shop, used-car or aftermarket lot, or franchise rooftop, install the Autonomous Service Drive as your operating system, and work alongside your team to run it. The platform, the four flagship agents and the full fifteen-agent roster behind them, across sales and service, is the deliverable we install. It is included, never billed per seat. You can also self-serve the platform from $997/month if you want the system without the coaching.
How does the Service-Drive Audit work?
It is a positioned consult, not a sales call. We review how your operation handles after-hours calls, sales leads, parts, reporting, and diagnostics today, then map exactly where the operating system recovers time and revenue across your sales floor and service bays, on your numbers, shown as a live demo on sample data. You leave with a clear picture whether or not we work together.
What do you install in the engagement?
We install the Autonomous Service Drive: the Front Desk after-hours booking agent, the Parts Desk reorder engine, the Insights morning briefing, the Diagnostics agent with the Turnkey Intelligence Bundle, and the Owner Command Center, plus the full roster of fifteen specialist agents across eight departments (sales and showroom, finance, people, dispatch, documents, and strategy). For dealerships, the Sales, Appraisals, and Inventory agents run the showroom side alongside the Service Drive. We migrate your data, connect your phone, CRM, and dealer DMS, configure everything to your shop or lot, and train your team to operate it, without ripping out the systems you already run.
Stop drowning in the busywork. Let the crew handle it, 24/7.
Request your Service-Drive Audit. We map exactly where your sales floor and service drive recover time and revenue, on your numbers, in a live demo on sample data. The platform is included, installed and coached, or self-serve.